Your privacy matters to us. This Privacy Policy explains exactly what personal data bingoplush collects, why we collect it, how we use and protect it, and what rights you have as a player under Philippine data privacy law.
Six core commitments that define how bingoplush handles your personal data. The full legal text follows below.
Every connection to bingoplush is protected by 256-bit SSL encryption — the same standard used by BPI and BDO. Your login credentials, personal details, and financial transactions are encrypted end-to-end at all times.
bingoplush does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information is used solely to operate your account, process transactions, and comply with legal obligations.
As a Filipino player, you have rights under Republic Act No. 10173 (Data Privacy Act of 2012), including the right to access, correct, and request deletion of your personal data held by bingoplush.
bingoplush uses cookies strictly for platform functionality, session management, and analytics. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings at any time.
bingoplush retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law. Account data is retained for a minimum of five years following account closure in line with anti-money laundering regulations.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, bingoplush will notify affected players and the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, as required by Philippine law.
bingoplush ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all individuals who interact with our platform. This Privacy Policy has been prepared in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
This Policy describes the types of personal data we collect from players and visitors, the purposes for which that data is processed, the parties with whom it may be shared, the security measures we apply to protect it, and the rights available to you as a data subject under Philippine law.
bingoplush acts as the Personal Information Controller (PIC) in respect of all personal data collected through the platform. Where we engage third-party service providers to process data on our behalf, those parties act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to handle your data in accordance with this Policy and applicable law.
When you create a bingoplush account, we collect the following information:
To comply with Philippine anti-money laundering regulations and gaming licensing requirements, bingoplush collects copies of government-issued identification documents, which may include your PhilSys National ID, passport, LTO driver's licence, SSS/UMID card, and proof of address such as a utility bill or barangay certificate.
When you make deposits or request withdrawals, we collect transaction records including payment method details (GCash account reference, PayMaya reference, BPI/BDO/Metrobank account name), transaction amounts in Philippine Pesos (PHP), timestamps, and transaction reference numbers. bingoplush does not store full bank account numbers or card numbers on its servers.
We automatically collect certain technical data when you access the bingoplush platform, including:
If you contact bingoplush support via live chat, email, or any other channel, we retain records of those communications, including the content of messages, timestamps, and any attachments provided, for quality assurance and dispute resolution purposes.
bingoplush processes your personal data for the following specific purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, KYC documents | Contract performance |
| Age and identity verification | Date of birth, government ID | Legal obligation |
| Processing deposits and withdrawals | Financial data, KYC documents | Contract performance |
| Anti-money laundering compliance | Financial data, KYC documents | Legal obligation |
| Fraud detection and prevention | Usage data, financial data, IP address | Legitimate interest |
| Responsible gaming monitoring | Game history, wagering patterns | Legal obligation / Legitimate interest |
| Customer support | Communications data, account data | Contract performance |
| Platform analytics and improvement | Usage and technical data | Legitimate interest |
| Marketing communications (opt-in only) | Email address, mobile number | Consent |
bingoplush will not use your personal data for any purpose not listed above without first obtaining your explicit consent or establishing a separate lawful basis for processing.
Under the Data Privacy Act of 2012, bingoplush relies on the following legal bases for processing your personal data:
bingoplush may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
bingoplush does not sell, rent, lease, or otherwise commercially exploit your personal data to any third party. Any sharing of data is strictly limited to the operational and legal purposes described in this Policy.
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You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies will prevent you from logging in to your bingoplush account. Disabling functional cookies may affect your platform experience. Analytics cookies can be disabled without affecting platform functionality.
bingoplush retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to the following retention schedules:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AMLA compliance |
| KYC / identity documents | Duration of account + 5 years post-closure | AMLA / gaming regulations |
| Financial transaction records | 10 years from transaction date | Tax and AMLA obligations |
| Game history and wagering data | 5 years from date of activity | Regulatory requirement |
| Support communications | 3 years from last interaction | Legitimate interest / dispute resolution |
| Analytics and usage data | 24 months (anonymised after 12 months) | Legitimate interest |
| Marketing consent records | Until consent is withdrawn + 1 year | Consent / legal obligation |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with bingoplush's data disposal procedures.
bingoplush implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While bingoplush takes all reasonable steps to protect your data, no electronic system is entirely immune to risk. You are responsible for maintaining the security of your bingoplush login credentials and for notifying us immediately if you suspect unauthorised access to your account.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by bingoplush:
To exercise any of the above rights, please contact the bingoplush Data Protection Officer using the contact details provided in Section 13 of this Policy. bingoplush will respond to all data subject requests within 15 business days of receipt.
The bingoplush platform is strictly intended for individuals aged 21 years and above. bingoplush does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the bingoplush registration process, and accounts that cannot verify the required minimum age will be restricted from real-money play.
If bingoplush becomes aware that personal data has been collected from an individual under the age of 21 without appropriate parental or guardian consent, that data will be deleted immediately and the associated account will be permanently closed. If you believe that a minor has registered on the bingoplush platform, please contact our support team immediately.
bingoplush primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure partners located outside the Philippines — for example, cloud hosting providers or game software developers — bingoplush ensures that such transfers are subject to appropriate safeguards, including:
bingoplush will not transfer your personal data to any jurisdiction or recipient that cannot provide adequate data protection guarantees.
bingoplush reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When material changes are made, bingoplush will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically to stay informed about how bingoplush protects your personal data. Your continued use of the platform following the publication of any amendments constitutes your acceptance of the updated Policy.
bingoplush has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact our DPO using the details below.
All contact details are provided as plain text only and are not clickable links:
For urgent account security concerns, please use the 24/7 live chat function on the bingoplush platform. For data subject rights requests and privacy-related enquiries, email our DPO directly. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.
Now that you know how bingoplush protects your privacy, you can play with full confidence. 800+ games, instant GCash deposits, and 24/7 support — all in Philippine Pesos. 21+ only.